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Privacy Policy

This policy describes the limited information used to operate Elmira Residents Directory and the choices available to visitors. The service is a private reference to public-record routes and historical collections in Elmira, New York. It does not require an account and does not host government records about visitors.

Information You Send

Search-form entries such as a name, phone number, or address are submitted to the provider that supplies those results. Our servers do not retain a copy of those searches. A message sent to us contains the information in that message and is used to respond.


Automatic Technical Data

Our host may create routine logs with an IP address, browser information, pages viewed, and timestamps. We use aggregate information to maintain the service and understand readership. Cookies or comparable technology may support basic analytics and, where applicable, advertising measurement.


How Limited Data Is Used

We use the limited data described here to operate the service, troubleshoot problems, measure traffic, and improve reference pages. We do not sell lists of visitors or create individual visitor profiles.


External Websites

Links may lead to county and state portals, library collections, archives, and third-party search services. The privacy terms of those destinations govern information submitted there, including information sent through sponsored search results.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


Keeping Data Secure

The service uses an encrypted connection and retains logs only for the operational purposes described above. Because there are no visitor accounts, the service does not keep a visitor password or account profile.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Information Choices

Depending on where you live, you may have rights to seek access to, correction of, or deletion of personal data a service keeps. New York’s Personal Privacy Protection Law, Public Officers Law Article 6-A, governs access and correction rights for information held by state agencies. Because this service keeps very little, a request generally involves checking the contact mailbox and applicable server logs. Use the Contact page to ask. Records held by New York, Chemung County, or Elmira offices remain under the control of their custodians.


Policy Changes

Any revision to this policy will appear on this page. Continued use after a revision means you accept the updated policy.